At Downtown Franklin Family Dentistry, we know how important it is to use up-to-date technology. Our top goal is always patient satisfaction, which is why it is so important that we utilize cutting-edge technology. We believe that patients should feel confident and comfortable whenever they interact with our dental practice, which is why we selected Dentrix for our patient portal, communication hub, and electronic billing. In this blog, we will take a deeper look at Dentrix and all of its abilities.

Dentrix Defined

At its core, Dentrix strives to provide unparalleled dental technology to both our practice and our patients. The Henry Schein Dentrix mission has been to create software for the personal computer that empowers dental offices to do more, accomplish more, and earn more. Dentrix utilizes industry-leading technology to provide patients the best possible level of service. Over 35,000 dental teams currently use Dentrix because it benefits both the dentist and the patient. There are so many reasons to use this cutting-edge technology, but most important are the ways it benefits our patients.

Patient Communication

One of the tools that Dentrix offers is the ability to communicate directly with our patients. The DFFD Hub is essentially the communications command center. This is how we are able to send email and text confirmation messages to our patients. We know that our patients are busy and things like dental appointments can often fall through the cracks. Automated text messages and emails make communication so much easier for both our patients, which helps to ensure that your dental health is not compromised. We want you to have the best oral health outcomes possible and we do that through this communication technology.

Patient Portal

DFFD also utilizes a patient portal to provide our existing patients with an added level of convenience. The DFFD patient portal allows patients to securely send messages to members of our team and request appointments. It’s important to note that the portal and the hub are two different technologies.

Billing and Collections

Another great thing about Dentrix is that it helps handle our billing! The DFFD insurance billing and collections tools help to accelerate the payment process by streamlining communication between our office and the insurance company. Dentrix sends all insurance claims directly to the patient’s insurance company, which makes life a little less stressful for our patients. Additionally, our patients have the option to receive their bill via email and pay it off online. This simplifies the process and saves our patients a lot of time and energy. Overall, Dentrix has significantly improved our billing process, which benefits our patients.

We have recently added all of these electronic upgrades to our practice to elevate the patient experience. We understand how busy life can get, which is why we utilize cutting-edge technology, like Dentrix, to make things a little easier. If you are a current DFFD patient and would like to schedule an appointment, please visit the DFFD patient portal. If you are not a Downtown Franklin Family Dentistry patient, but would like to schedule an appointment with us, call 615-595-6111 or fill out our contact form.

blog image

Modern Dental Technology: Dentrix

At Downtown Franklin Family Dentistry, we know how important it is to use up-to-date technology. Our top goal is always patient satisfaction, which is why it is so important that we utilize cutting-edge technology. We believe that patients should feel confident and comfortable whenever they interact with our dental practice, which is why we selected Dentrix for our patient portal, communication hub, and electronic billing. In this blog, we will take a deeper look at Dentrix and all of its abilities.

Dentrix Defined

At its core, Dentrix strives to provide unparalleled dental technology to both our practice and our patients. The Henry Schein Dentrix mission has been to create software for the personal computer that empowers dental offices to do more, accomplish more, and earn more. Dentrix utilizes industry-leading technology to provide patients the best possible level of service. Over 35,000 dental teams currently use Dentrix because it benefits both the dentist and the patient. There are so many reasons to use this cutting-edge technology, but most important are the ways it benefits our patients.

Patient Communication

One of the tools that Dentrix offers is the ability to communicate directly with our patients. The DFFD Hub is essentially the communications command center. This is how we are able to send email and text confirmation messages to our patients. We know that our patients are busy and things like dental appointments can often fall through the cracks. Automated text messages and emails make communication so much easier for both our patients, which helps to ensure that your dental health is not compromised. We want you to have the best oral health outcomes possible and we do that through this communication technology.

Patient Portal

DFFD also utilizes a patient portal to provide our existing patients with an added level of convenience. The DFFD patient portal allows patients to securely send messages to members of our team and request appointments. It’s important to note that the portal and the hub are two different technologies.

Billing and Collections

Another great thing about Dentrix is that it helps handle our billing! The DFFD insurance billing and collections tools help to accelerate the payment process by streamlining communication between our office and the insurance company. Dentrix sends all insurance claims directly to the patient’s insurance company, which makes life a little less stressful for our patients. Additionally, our patients have the option to receive their bill via email and pay it off online. This simplifies the process and saves our patients a lot of time and energy. Overall, Dentrix has significantly improved our billing process, which benefits our patients.

We have recently added all of these electronic upgrades to our practice to elevate the patient experience. We understand how busy life can get, which is why we utilize cutting-edge technology, like Dentrix, to make things a little easier. If you are a current DFFD patient and would like to schedule an appointment, please visit the DFFD patient portal. If you are not a Downtown Franklin Family Dentistry patient, but would like to schedule an appointment with us, call 615-595-6111 or fill out our contact form.

What You Need to Know About Oral Surgeons

May 18, 2023

Oral health and hygiene are essential to your overall health. That’s why...

Read More

What to Expect When Getting Your Teeth Cleaned

May 4, 2023

At Downtown Franklin Family Dentistry, we understand a trip to the dentist...

Read More

The Benefits of Oral Health and Hygiene

April 20, 2023

The New York Times recently evaluated the latest medical research, and, to...

Read More

What’s a Periodontist?

April 6, 2023

Answers to All of Your Questions About Periodontists It’s important for everyone...

Read More

No Reason to Fear a Root Canal

March 23, 2023

Root canals are often dreaded, but the truth is they aren’t nearly...

Read More

Why Am I Being Referred to an Endodontist?

March 2, 2023

At Downtown Franklin Family Dentistry, we provide a wide range of services...

Read More

Thank Your Dentist for a Better Night’s Sleep

February 16, 2023

Do you wake up feeling like you haven’t slept? While there are...

Read More

The Easiest Step for Better Health

February 2, 2023

You hear it all the time: eat better and exercise more to...

Read More

Beat Bad Breath

January 26, 2023

Bad breath, also known as halitosis, is a common problem with a...

Read More

Floss the Teeth You Want to Keep

January 13, 2023

Is flossing a daily habit? If not, now is a good time...

Read More

Why Do My Teeth Hurt?

December 30, 2022

Do you find your teeth suddenly or gradually have started to hurt?...

Read More

Take Advantage of Open Enrollment Before It’s Too Late!

December 14, 2022

For many people, the open enrollment period for health benefit plans will...

Read More

Use It or Lose It

December 1, 2022

What does dental insurance have in common with Cinderella’s horse-drawn carriage? They...

Read More

Whiter Teeth? Yes, please!

November 17, 2022

Wishing your smile was just a little bit brighter? You’re not alone!...

Read More

Coping With Dental Anxiety

November 3, 2022

Does your heart rate go up when you think about a visit...

Read More